Returns & Refunds

Eligibility for Returns

• You may return items within 7 days of delivery.
• The item must be in its original packaging.
• Returns are valid for damaged, leaking, or incorrect items delivered.
• If you simply dislike the scent, we offer an exchange option (shipping charges may apply).

How to Initiate a Return

To start a return request, please contact our customer support team:

Please provide your Order Number and the reason for return. Our team will guide you through the process.

Refunds & Exchanges

Once your return is received and inspected, we will notify you of the approval or rejection of your refund/exchange.

• Refunds: Approved refunds will be processed via Bank Transfer or JazzCash/EasyPaisa within 3-5 working days.
• Exchanges: Replacement items will be dispatched immediately after the return is verified.